All drivers of our horseboxes must :
a) Be over 25 and under 70 years of age and hold the relevant class of driving licence to operate the vehicle. Our 3.5ton horseboxes can be driven on a standard car licence. NB - To drive a vehicle in excess of 3500kg you will need Category C1 Eligibility on your licence - if you passed your test after 1997 then you will need to pass an extra test.
b) Have held a full driving licence valid in the United Kingdom for at least 24 months.
c) Not have been convicted of an offence in connection with the driving of a motor vehicle or motorcycle and/or have had their driving licence endorsed or suspended or penalty points imposed. Parking and not more than two speeding offences in the past 3 years may be ignored. "Spent" convictions, covered by the Rehabilitation of Offenders Act 1974 may be disregarded.
d) Not have any mental or physical defect or infirmity or suffer from fits, diabetes or any heart complaint.
e) Not have had their insurance declined and/or renewal refused and/or special insurance terms imposed as a result of claims experience and/or have had their insurance or cover cancelled by any Motor Insurer.
f) Not be engaged wholly or partly in professional entertainment or professional sports persons.
g) Not be Jockeys and persons connected with racing of any sort.
h) Not have been involved in more than one accident during the past 3 years.
i) Not be Foreign Service Personnel other than persons born in the United Kingdom.
What about insurance?
HORSEBOXES are provided on a comprehensively insured basis, subject to drivers meeting our acceptance criteria (above). The hirer is responsible for any uninsured damage, and the first £750 of any insured damage.
What size is the vehicle?
Vehicle dimensions are given here
What times can I pick up / drop off the vehicle?
Pickup/Drop Off Times are between 8.30am & 10am, or between 4pm and 5.30pm.
Rental periods are per 24 hours or part thereof, e.g. 9am-9am, or 5.30pm-5.30pm.
How do I go about making a booking?
- Choose which horsebox you would like to hire.
- Check availability and price, by completing this form, or calling 0844 736 5608
- A 25% non-refundable deposit will be required to reserve the vehicle. The balance will be required two weeks before the hire period begins. You will be required to register your credit or debit card details with us, and we will automatically collect any amount when it falls due. A 2.5% service charge is made for credit card payments, there is no charge for debit cards.
- A confirmation email will be sent to you, which will contain directions for collection. You are welcome to park your car free of charge (at your own risk) for the duration of the hire.
- Collect the vehicle, bringing all necessary documents with you
- Have a good trip.
Can I pay cash for the vehicle when I pick it up?
Unfortunately we are only able to accept card payments, at the time of reservation. For security reasons, the payment card must be registered to the hirer's address.
What do I need to bring with me when I pick the vehicle up?
We need to see both parts of your driving license, along with two utility bills in your name that are less than 4 months old.
If you have an older style paper license, we will also need to see your passport as photographic ID.
You will need to bring the credit or debit card you used to confirm your booking. You will be asked to sign an imprint of your card as security towards any uninsured damage / insurance excess (£750 for horsebox or 4x4) at the point of hire. Provided the vehicle is returned undamaged and in accordance with our terms and conditions, this payment will not be processed.
Is it my responsibility to insure my horses for travelling?
Yes, it is the hirer’s responsibility to make sure their horses are insured, and also to carry horse passports in accordance with DEFRA regulations.
Can the horsebox be driven by more than one person?
We allow up to 2 named drivers, included in the hire rate. Additional drivers may be added at a charge of £15.
Can I take the horsebox abroad?
Use of our horseboxes is currently restricted to the UK only.
What about fuel?
For your convenience, horseboxes will be supplied with a full tank of diesel. You must ensure that the tank is equally full when the vehicle is returned.
Do I need to clean the horsebox before I return it?
Please return the box in the same, clean state, as it was when you hired it. If you are short of time or would prefer for us to clean the vehicle, we can provide a pre-booked cleaning service at a charge of £25 - £50 depending on the vehicle.
